November 12, 2019
Next in our employee spotlight series we’re highlighting Leasing and Brokerage Associate Jake Bottcher.
In his role, Jake specializes in industrial leasing and sales and works with the brokerage team to foster new business opportunities. Jake’s client-first mentality results in anticipating clients’ needs and delivering strong customer service.
Prior to joining J.H. Berry, Jake spent time at Deustche Bank in Jacksonville, Florida, working alongside hedge funds to assist in raising capital. He then transferred to the leveraged finance team and worked with corporations to satisfy debt financing needs.
Jake obtained a Bachelor of Science in finance from the University of Alabama, specializing in investment management with a minor in computer science applications.
What has been your most rewarding experience since joining the J.H Berry team?
I have found the most rewarding experience to be the appreciation that our clients demonstrate when we introduce a solution that solves their need, particularly when conceived through a more creative approach that the client previously had not known possible.
In your opinion, what is the most important factor to consider when working to foster new business opportunities?
I believe that there are two equally important factors to consider when trying to foster new opportunities: listening and being front-of-mind. Thoughtful listeners fully understand what their client’s current and future needs are, which results in a more tailored approach to the client’s situation. Being a thoughtful listener requires asking the right questions. The more you understand them, the better you can serve them. Secondly, being front-of-mind is essential in this industry. This is a competitive field, and if you are not being persistent and consistent in all aspects of serving your clients, there are others that would be happy to fill that void. Clients recognize quality service and will reward hard work. When trying to drum up new relationships, they will eventually take your call and will understand that if you are willing to work that hard for a phone call, you will go above and beyond to serve them when given the opportunity.
What’s the biggest opportunity in Birmingham’s industrial real estate market?
There is a lot to be excited about in the industrial market right now. With vacancy rates as low as they are, Birmingham is a prime market for new development. On the development side, I really like single-tenant buildings ranging from seven to nine thousand square feet, particularly in the Trussville area. I believe that market to be very underserved and geographically correct for expansion given the boom Trussville has seen over the past five years and access to major markets through interstate 20 and 59. Further, I like the opportunity cold storage could bring. I believe that our society is increasingly reliant on same-day delivery and that we will see a more efficient solution than third party delivery services grocery shopping for you. I believe that the boom we have seen in “last mile delivery solutions” will expand to groceries in the next few years, and in order to do so, we will have to have more cold storage warehouses.
What’s your approach to client service?
I believe that all real estate transactions, whether buying, leasing, or selling, need to be fun. This is a major event for the companies we serve—similar to buying a house. It’s important to appreciate the magnitude of this and not lose sight of it. No one likes making this kind of capital commitment without feeling confident they have the right space or excitement for the new chapter of their business.
What do you enjoy doing in your free time?
I’m not one to sit around the house during my free time. Weekends typically involve golfing, spending time at the lake, visiting my girlfriend in New York, going to the hunting camp, or watching Alabama football. These all typically involve a large group of friends and family, making whatever I’m doing that much more fun.